Legal

Refunds.

Payments are non-refundable. You can cancel any time and keep Pro until the end of the current billing period.

Effective October 23, 2026. Payments are non-refundable. You can cancel any time and keep Pro until the end of the current billing period.

Cancel any time

Sign in and open your account. When billing is set up, the account page opens the billing portal. Confirm cancellation there.

You can cancel any time. You keep Pro until the end of the current billing period. Canceling does not delete your account, your Workspace, or computers you have paired.

Refunds

Payments are non-refundable. There are no prorated refunds, and there are no partial-month refunds.

Where the law requires a refund, we'll provide one.

Email support@stoathaus.com if you have a question. We reply within 2 business days (Mon–Fri, US Central).

The trial

The trial lasts 7 days and does not ask for a card, so there is no trial charge to refund. A trial that has ended cannot be started again.