Support

Support pathways.

Account recovery, billing questions, and device help will be routed from here. Support remains reachable even when commercial services are degraded.

How to get help

Account first. Activation when the route exists.

Use the account surface for Workspace and billing questions. Device claiming is not a public route yet.

Account and billing

Manage your Workspace, subscription, and devices from the account surface when authentication is configured.

Go to account

Device activation

When activation ships, you will claim a device with the code shown in the StoatOS desktop app. That claim route is not published yet.

Reachable when degraded

This page stays public even when Clerk, Stripe, or the database are not configured.

Placeholder content. Final support and account-recovery policy is an open owner decision (PRD 5.3).

Launch list

Get notified.

Hear when desktop builds and accounts open. Email capture waits on staging, so submit stays off — this page does not collect or store addresses.

Email capture is not open yet. Nothing from this field is sent or stored.

Need the product picture first?

Support is a public pathway. Until live help routing exists, the product and compatibility pages are the honest next step.